Abt99 Terms and Conditions —
Your Rights & Responsibilities

Abt99 (hereinafter referred to as the "Platform" or "we") provides a complete online gaming service for players in Bangladesh. These Terms and Conditions constitute a binding agreement between abt99 and each registered member.

These Terms and Conditions apply to all abt99 services, including slots, fish games, bingo, Sports Betting, Live Casino, and all other gaming offerings. These terms come into effect as soon as you access abt99 via the website, mobile app, or any other channel.

If you disagree with any part of these Terms and Conditions, please refrain from using the abt99 platform. If you have any questions, our 24/7 support team is always ready to help.

To open an account with abt99, the following conditions must be met:

• You must be at least 18 years must be.
• You must be a resident of Bangladesh or a country where online gaming is legally permitted.
• Accurate and truthful information must be provided at registration — submitting false details may result in account termination.
• Each person may only hold one abt99 account. Creating multiple accounts is strictly prohibited.
• Your account is strictly for personal use — operating an account on behalf of someone else is not permitted.

After registration, abt99 may request KYC (Know Your Customer) verification. This process may require you to submit a national ID, passport, or other valid identity documents. Withdrawal access may be restricted if KYC verification is not completed.

Abt99 supports all major payment methods available in Bangladesh. The following rules apply to all deposits and withdrawals:

Before submitting a withdrawal request, make sure your account's KYC verification is complete. abt99 may request additional verification prior to processing withdrawals to prevent fraud.

• The payment method used for withdrawals must match the one used for the original deposit.
• If a suspicious transaction is identified, abt99 may place a hold on the withdrawal until an investigation is completed.
• Only payment methods registered in your own name may be used for personal transactions.

Abt99 regularly offers a variety of bonuses and promotional offers. All bonus offers are subject to specific terms and conditions. Claiming a bonus means you have accepted the associated terms.

• Welcome Bonus: New members receive a 100% bonus on their first deposit. To withdraw this bonus, the specified wagering requirements must be met.
• Daily Cashback: Cashback is awarded as a percentage of your net daily losses. A minimum betting history is required in your account to qualify for cashback.
• Weekly Reload Bonus: Eligible members may claim a reload bonus every week. This bonus must be used within a specified time frame.
• Referral Bonus: You can earn a bonus by referring friends to abt99. The referral bonus applies when the referred person actively plays on the platform.

The bonus balance cannot be withdrawn until the wagering requirements are met. The specific terms for each bonus offer will be stated separately.

Abt99 is committed to ensuring fair and transparent gaming across all games. The RNG (Random Number Generator) used in all games on our platform is certified by independent third-party auditors.

The following rules must be observed while gaming:

• Each game must be played in accordance with its specific rules.
• Using any software, bots, or automated tools to play games is strictly prohibited.
• If a technical error occurs that affects the outcome of a game, abt99 reserves the right to void that game round.
• Match fixing or any attempt to gain unfair advantages is strictly prohibited in Sports Betting.
• Any vulnerabilities or bugs found in abt99's gaming system must be reported to the authorities immediately — exploiting them is strictly prohibited.

Abt99 monitors all unusual betting patterns. If any form of cheating is detected, the associated account and winnings may be forfeited.

The following activities are strictly prohibited on the abt99 platform:

• Creating multiple accounts or registering more than once using the same identity.
• Depositing through money laundering or illegal funds.
• Fraud, deception, or using another person's account credentials.
• Using bots, automation tools, or any hacking software.
• Abusing the bonus system or claiming bonuses under multiple identities.
• Attempting unauthorized access to abt99's servers, networks, or systems.
• Threatening, harassing, or engaging in abusive behavior toward other players.
• Accessing the platform from a prohibited country or region.

Abt99 may temporarily suspend or permanently close an account in the following circumstances:

• Violation of the Terms & Conditions.
• Providing incorrect or false information during registration.
• When suspicious or unusual transactions are detected.
• Failure to complete KYC verification or submit the required documents.
• In cases of self-exclusion requested by the member.

Members may request to close their account at any time. Any remaining balance (provided wagering conditions have been met) will be refunded. Account closure requests must be submitted through the support team.

While your abt99 account is suspended, all betting, deposits, and withdrawals will be unavailable. If you are cleared following the investigation, your account will be reinstated.

Abt99 believes gaming should be a form of entertainment and should never lead to financial difficulties. To promote responsible gaming, abt99 provides the following features:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Option to temporarily suspend your account for a set period.
• Betting Limit: Set a maximum betting amount per session.
• Cooling-Off Period: Break options available from 24 hours up to 6 months.
• Reality Check: Gaming time reminders are sent at regular intervals.

Anyone under 18 is strictly prohibited from accessing the abt99 platform. abt99 actively works to prevent underage gaming. If there is any suspicion, documents may be requested to verify the age of any account.

Abt99 takes the protection of members' personal information very seriously. We follow international data protection standards in the collection, storage, and use of your information.

• Your personal information will never be sold to third parties.
• Your information will only be used for service improvement, security verification, and legal compliance purposes.
• All transactions and data are protected with SSL encryption.
• You can request to view or update your information at any time.

For more details, visit our Privacy Policy Please read the page.

If you have a dispute with abt99, please contact our support team first. Most issues can be resolved within 24 hours.

Dispute Resolution Process:

1. First, contact our support team via live chat or email with full details of the issue.
2. The support team will provide an initial response within 48 hours.
3. If necessary, the matter will be escalated to senior management.
4. Keep a record of all communications.
5. If a resolution cannot be reached by mutual agreement, third-party mediation may be sought.

Any legal disputes arising from these Terms and Conditions will be governed by the rules of abt99's licensing authority.