🛡️ Responsible Gaming Commitment

Responsible Gaming at abt99 —
Keep the fun, avoid the harm

Abt99 provides players in Bangladesh with dedicated tools and guidance to ensure gaming remains purely a source of entertainment and never a source of problems.

abt99's Responsible Gaming Policy — Always Here for You
18+
Age verification confirmed
24/7
Support team
Limit
Deposit Controls
Break
Self-Exclusion benefits

Our Responsible Gaming Features

Abt99 provides players with these tools to build healthy gaming habits

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. There's no risk of overspending — abt99 automatically enforces the limits you choose.

Benefits of taking a Break

Whenever you feel like you need to step back, you can take a break from gaming for anywhere between 24 hours and 6 weeks. No games can be played on your account while a break is active.

Session time control

Decide in advance how long you will play in one sitting. When that time is up, abt99 will remind you and, if needed, your session will end automatically.

Self-Exclusion

If you feel you need it, you can suspend your account temporarily or long-term at any time. When Self-Exclusion is active, opening a new account is also blocked.

Gaming History Review

You can view your complete gaming history at any time. Keep a mindful eye on how much time and money you are spending.

24/7 support & guidance

The abt99 support team is here for you at any time. If you have any concerns about your gaming, chat with us via live chat — completely confidential.

Keep in mind
Gaming is for entertainment, not a source of income. Always play within your means.
Emergency Support
If you're struggling, contact abt99 support. We're available 24 hours a day.
abt99 believes gaming should be a wholly enjoyable experience. This page is here to help you play responsibly and recognize any problems that may arise.
1

What exactly is Responsible Gaming?

Responsible Gaming means enjoying gaming as a healthy form of entertainment — one where you stay in full control of your time, money, and emotions. Playing at abt99 is not just about hoping to win; it is about enjoying every moment of the experience.

Online gaming has become a favorite pastime for millions of people across Bangladesh. But like any form of entertainment, it is important to observe certain boundaries. abt99 wants every player to stay happy, healthy, and financially secure.

Responsible gaming does not mean playing less. It means playing mindfully, sticking to a budget, and taking breaks when you need to. abt99 is fully here to support you in doing just that.

The bottom line: seeking help when gaming becomes a problem takes real courage. abt99 is always here for you — don't hesitate to reach out.
2

Recognizing signs of problem gaming

We do not always notice when gaming starts to have a negative impact on our lives. If you spot any of the following signs, take them seriously right away and reach out to abt99 for support:

Chasing losses by continuing to play

Hiding the extent of your gaming from family or friends

Spending beyond your budget on gaming

Being unable to stop playing or feeling restless when trying to

Spending time meant for work or family on gaming

Continuing to game by taking on debt or borrowing money

Becoming irritable or moody when not gaming

Playing far longer than the time you had planned

If you notice any of the above signs in yourself, do not wait — speak with abt99 support or make use of the self-exclusion or limit-setting features.
3

Rules for Setting Gaming Limits

The most effective way to play responsibly at abt99 is to set your own limits in advance. The following types of limits can be set on our platform:

Limit type Description Takes effect
Daily Deposit Limit Maximum daily deposit amount Instant
Weekly deposit limit Maximum total deposit within a 7-day period Instant
Monthly deposit limit Monthly total deposit limit Instant
Session time limit Maximum playtime per session Instant
Loss limit Automatic stop upon reaching a set loss amount Instant
Increasing limits A waiting period applies before limits can be increased After 72 hours

Lowering a limit takes effect immediately, but increasing one requires a 72-hour waiting period. This rule protects you from the consequences of impulsive decisions.

4

How Self-Exclusion works

Self-Exclusion is the most powerful responsible gaming tool available. If you feel you need to step away from gaming for a period of time, activate Self-Exclusion. The process at abt99 is simple:

1
Go to Account Settings

After logging in, go to Account Settings and look for the "Responsible Gaming" option.

2
Choose your Self-Exclusion period

30 days, 3 months, 6 months, 1 year, or permanent exclusion — choose what works best for you.

3
Confirm

Confirm your decision. Self-exclusion takes effect immediately and cannot be cancelled before the period ends.

4
Support team is available

Our support team is available during your Self-Exclusion period to help with any questions about your balance.

If you try to open a new account with the same details while Self-Exclusion is active, that account will be automatically blocked as well. abt99 respects your decision.
5

Check Yourself — Self-Assessment Questionnaire

Answer the following questions honestly. If most of your answers are yes, it may be time to seek help:

1

Have you spent more money on gaming than you had budgeted?

2

Have you ever had to take on debt or borrow money from someone to fund your gaming?

3

Has gaming caused problems in your family life or career?

4

Have you tried to win back money you've lost by playing more?

5

Have you tried to cut back on gaming but found you could not?

6

Have you hidden how much you game from family or friends?

7

Do you feel restless, irritable, or anxious when you are not gaming?

8

Do you turn to gaming to escape stress or emotional pain?

If you answered "Yes" to more than 3 questions, please contact abt99 support. Reaching out for help is always the right step.
6

Protection of Minors

Abt99 strictly does not serve anyone under the age of 18. Here is what we do to keep minors away from gaming:

  • Age verification is mandatory at the time of registration.
  • Identity verification is carried out as part of the KYC process.
  • Suspicious accounts are reviewed immediately.
  • If a minor is identified, the account will be closed and funds will be returned.

A note to parents — if your child has managed to open an account on abt99 in any way, please contact our support team immediately. We will act quickly. We also recommend using parental control software on your home computer or phone.

Use password protection and parental controls on your device to prevent minors from accessing gaming sites. abt99 places the highest importance on family safety.
7

How to get help

Overcoming a gaming problem can feel daunting, but you do not have to face it alone — abt99 and various professional organizations are ready to help. Your support options include:

  • abt99 Live Chat: Our support team is with you 24/7. Feel free to share any concerns without hesitation.
  • Self-Exclusion request: Activate self-exclusion through your account settings or by contacting support directly.
  • Family & Friends: Let someone you trust know what you're going through — their support can make all the difference.
  • Professional Counselling: Talk to a psychologist or counselor — gaming addiction is a treatable condition.
  • National Mental Health Helpline: You can reach out to the government mental health helpline in Bangladesh for support.
Asking for help is not a weakness — it's courage. abt99 always puts your wellbeing and happiness above gaming.

FAQ

Frequently Asked Questions about Responsible Gaming

No, a self-exclusion period cannot be cancelled before it expires. This rule is intentional, so that decisions are not reversed on impulse. Once the period ends, reactivating your account will require additional verification.

No, setting a deposit limit is optional. However, abt99 strongly encourages every player to set a limit that reflects their financial means. It is one of the most effective steps you can take toward responsible gaming.

A Break (Cool-off) is a short-term pause — from 24 hours up to 6 weeks. Self-Exclusion is a long-term solution — from 30 days up to permanent. Neither can be reversed before the period ends, but Self-Exclusion is stricter and also prevents new accounts from being opened.

Your balance will be safe throughout your Self-Exclusion period. Contact the abt99 support team to arrange a withdrawal when the period ends or whenever you need to. We'll give you full assistance.

Start by talking to them with empathy. Reach out to abt99 support — we're here to help families too. If needed, seek advice from a professional mental health specialist. Gaming addiction is a treatable condition, and with the right support, recovery is possible.

Play responsibly, enjoy with peace of mind

Gaming at abt99 is more than just the thrill of winning — it is a safe, healthy, and enjoyable experience. Register today and use our responsible gaming features to keep yourself protected.

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