Abt99 Privacy Policy —
Your Data Is Safe With Us

Abt99 (referred to as "we" or "the platform") operates a trusted online gaming service for players in Bangladesh. Our Privacy Policy explains what personal information we collect, why we collect it, and how we keep it secure.

This privacy policy applies to abt99's website, mobile app, and all other digital platforms. It takes effect whenever you access our platform, create an account, or use any of our services.

We believe privacy is a fundamental right. That is why abt99 consistently follows international data protection standards and is committed to keeping your information secure. This policy is built in accordance with GDPR-aligned principles.

Abt99 collects your information through several methods. The type of data collected depends on which services you use. Details are provided below:

Abt99 uses the information it collects for the following purposes:

• Account Management: To create, manage, and secure your abt99 account.
• Identity Verification: To verify your identity during the KYC process and prevent fraud.
• Payment Processing: To process deposit and withdrawal transactions accurately.
• Service Improvement: To enhance and personalize your gaming experience.
• Security Assurance: To detect suspicious activity and keep the platform secure.
• Legal Obligations: To comply with the directives of regulatory authorities.
• Contact: To keep you informed about important updates, promotions, and service-related information.
• Responsible Gaming: To detect unusual gaming behavior and provide timely assistance.

Abt99 retains your information only for as long as necessary. Retention periods are determined by the type of data and applicable legal requirements:

• Account Information: For the duration the account is active, and for a minimum of 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by legal obligations.
• KYC Documents: 5 years from the date of verification, or as required by law.
• Gaming Logs & Activity: Up to 3 years.
• Cookie Data: Session cookies are deleted immediately; persistent cookies last up to 1 year.

After a set period, data is securely deleted or anonymized. You may request deletion of your data after closing your account, though some information may need to be retained for legal reasons.

Abt99's servers are located in internationally certified data centers with both physical and digital security measures in place.

Abt99 does not sell or rent your data as a matter of policy. However, limited information may be shared in specific circumstances:

• Payment Processors: To process payment transactions via Mobile Banking, Nagad, Rocket, and similar services. Only the necessary financial information is shared.
• KYC Partner: With authorized third parties for identity verification purposes.
• Licensing Authority: To meet the legal requirements of regulatory authorities.
• Law Enforcement: When required by a court order or lawful investigation.
• Technology Service Providers: For cloud hosting and security services — under strict confidentiality agreements.

Cookies are used on the abt99 website and app to improve your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Performance Cookies: To monitor platform speed and performance.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.

Abt99 takes your data rights seriously. You are entitled to the following rights:

To exercise any of these rights, please contact our support team. abt99 will respond to your request within 30 days.

Abt99 does not provide services to anyone under 18 and does not knowingly collect information from minors. Age verification is a mandatory step at the time of registration.

If we learn that a minor has registered on our platform, the account will be closed immediately and all collected data will be securely deleted. A refund of any deposited funds will be initiated.

A note to parents — if your child has accidentally registered on abt99, please contact our support team immediately. We will act promptly.

Abt99 applies industry-leading technical and organizational security measures to protect your data. Our security layers include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Firewall Protection: Advanced firewall and intrusion detection systems.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Data Backup: Regular encrypted backups of all critical data.
• Access Control: Only authorized personnel may access specific data.
• Suspicious Activity Monitoring: Account activity is monitored 24/7 using automated systems.

Abt99 may update this Privacy Policy from time to time. When changes are made:

1. The "Last Updated" date at the top of this page will reflect any changes.
2. A notice will be posted on the platform for any significant changes.
3. You will be notified directly at your registered email address for any major changes.
4. Sufficient notice will be given before any new policy takes effect.

Continued use of the platform after any update constitutes your acceptance of the revised policy. We recommend checking this page regularly.

If you have any questions or concerns about this privacy policy, please contact our support team. We are available 24 hours a day, 7 days a week.